1. Which TWO are primary models of E-Commerce?
a) Business-to-Business (B2B)
b) Employee-to-Employer (E2E)
c) Consumer-to-Consumer (C2C)
d) Government-to-Government (G2G)
Answers: a) Business-to-Business (B2B), c) Consumer-to-Consumer (C2C)

2. Identify TWO advantages of E-Governance.
a) Increased Corruption
b) Improved Transparency
c) Slower Service Delivery
d) Convenience for Citizens
Answers: b) Improved Transparency, d) Convenience for Citizens

3. Which TWO are examples of Electronic Payment Systems?
a) Cash
b) Debit/Credit Cards
c) Digital Wallets
d) Cheque
Answers: b) Debit/Credit Cards, c) Digital Wallets

4. Select TWO correct statements about the B2B model.
a) It involves selling directly to end-users.
b) It typically involves transactions in bulk.
c) The transaction value is generally low.
d) It includes online marketplaces for raw materials.
Answers: b) It typically involves transactions in bulk, d) It includes online marketplaces for raw materials

5. Which TWO are challenges faced by E-Commerce in India?
a) Lack of Internet Penetration in rural areas
b) Overwhelmingly high trust in online payments
c) Logistics and delivery issues
d) Absence of any return policies
Answers: a) Lack of Internet Penetration in rural areas, c) Logistics and delivery issues

6. Which TWO are key pillars of the Digital India programme?
a) Digital Locker
b) e-Kranti
c) Manual Records Digitization
d) Broadband Highways
Answers: b) e-Kranti, d) Broadband Highways

7. Which TWO security concerns are associated with online transactions?
a) Phishing Attacks
b) SSL Encryption
c) Credit Card Fraud
d) User-friendly Interface
Answers: a) Phishing Attacks, c) Credit Card Fraud

8. Identify TWO services provided under the G2C model.
a) Online application for a driving license.
b) Online bidding for a government tender.
c) Checking the status of a passport application.
d) An employee accessing training materials.
Answers: a) Online application for a driving license, c) Checking the status of a passport application

9. Which TWO technologies are fundamental to the functioning of E-Commerce?
a) Internet
b) Web Browsers
c) Steam Engines
d) Typewriters
Answers: a) Internet, b) Web Browsers

10. Which TWO are benefits of M-Governance?
a) Services are accessible only from desktop computers.
b) Increased reach in remote areas.
c) Greater convenience for citizens on the move.
d) It requires a stable electricity connection at all times.
Answers: b) Increased reach in remote areas, c) Greater convenience for citizens on the move

11. Select TWO examples of C2C E-Commerce platforms.
a) Amazon Business
b) OLX
c) Quikr
d) IRCTC
Answers: b) OLX, c) Quikr

12. Which TWO are objectives of E-Governance?
a) To reduce the distance between government and citizens.
b) To make government processes more efficient.
c) To increase the number of government employees.
d) To centralize all decision-making without citizen input.
Answers: a) To reduce the distance between government and citizens, b) To make government processes more efficient

13. Which TWO are features of a secure E-Commerce website?
a) HTTP protocol in the address bar.
b) SSL Certificate (HTTPS).
c) Clear and transparent privacy policy.
d) No option for secure payments.
Answers: b) SSL Certificate (HTTPS), c) Clear and transparent privacy policy

14. Identify TWO services available through the UMANG app.
a) Aadhaar services
b) EPFO services
c) Booking a private taxi
d) Online grocery shopping
Answers: a) Aadhaar services, b) EPFO services

15. Which TWO are types of E-Governance interactions?
a) Government to Citizen (G2C)
b) Business to Consumer (B2C)
c) Government to Business (G2B)
d) Consumer to Business (C2B)
Answers: a) Government to Citizen (G2C), c) Government to Business (G2B)

16. Select TWO correct statements about Digital Wallets.
a) They require physical swiping at a machine.
b) They store financial information securely.
c) They can be used for both online and offline payments.
d) They are only issued by banks.
Answers: b) They store financial information securely, c) They can be used for both online and offline payments

17. Which TWO are roles of Common Service Centres (CSCs)?
a) To act as access points for delivering digital services in villages.
b) To replace all bank branches in urban areas.
c) To help bridge the digital divide.
d) To manufacture electronic hardware.
Answers: a) To act as access points for delivering digital services in villages, c) To help bridge the digital divide

18. Identify TWO limitations of E-Governance.
a) Digital Divide
b) 24/7 Availability
c) Lack of IT Infrastructure in remote areas
d) Improved Transparency
Answers: a) Digital Divide, c) Lack of IT Infrastructure in remote areas

19. Which TWO are essential for a successful E-Commerce transaction?
a) A reliable logistics partner for delivery.
b) A secure payment gateway.
c) A physical store location.
d) Face-to-face interaction with the seller.
Answers: a) A reliable logistics partner for delivery, b) A secure payment gateway

20. Select TWO initiatives that fall under the G2G model.
a) e-Office for file management.
b) Online tax filing for a company.
c) Khajane project for treasury management.
d) A citizen paying an electricity bill online.
Answers: a) e-Office for file management, c) Khajane project for treasury management

21. Which TWO are advantages of online shopping for consumers?
a) Wider product selection.
b) Ability to physically inspect the product before buying.
c) Convenience of shopping from home.
d) Immediate possession of the product upon ordering.
Answers: a) Wider product selection, c) Convenience of shopping from home

22. Identify TWO key features of the Aadhaar card.
a) It is a proof of citizenship.
b) It is a unique 12-digit number.
c) It is linked to biometric data.
d) It is only for people above 18 years.
Answers: b) It is a unique 12-digit number, c) It is linked to biometric data

23. Which TWO are functions of a web browser in E-Commerce?
a) To host the website on a server.
b) To display the E-Commerce website to the user.
c) To process backend payments.
d) To interpret HTML and render web pages.
Answers: b) To display the E-Commerce website to the user, d) To interpret HTML and render web pages

24. Select TWO examples of G2B services.
a) Corporate tax e-filing.
b) Online company registration.
c) Applying for a voter ID card.
d) Online submission of tender documents.
Answers: a) Corporate tax e-filing, d) Online submission of tender documents

25. Which TWO are related to the 'Transaction' stage of E-Governance maturity?
a) Static information is posted online.
b) Citizens can download forms.
c) Two-way interaction, like online tax payment.
d) Services are integrated across departments.
Answers: b) Citizens can download forms, c) Two-way interaction, like online tax payment

26. Identify TWO technologies that enable M-Governance.
a) SMS
b) Mobile Applications
c) USSD
d) Telegraph
Answers: a) SMS, b) Mobile Applications

27. Which TWO are responsibilities of an E-Commerce seller?
a) Providing accurate product descriptions.
b) Ensuring secure payment processing.
c) Guaranteeing the website is never offline.
d) Having a clear return and refund policy.
Answers: a) Providing accurate product descriptions, d) Having a clear return and refund policy

28. Select TWO benefits of E-Governance for the government.
a) Increased operational efficiency.
b) Better reach of government schemes.
c) Increased paperwork.
d) Higher costs of service delivery.
Answers: a) Increased operational efficiency, b) Better reach of government schemes

29. Which TWO are components of the E-Commerce infrastructure?
a) Web Servers
b) Database Systems
c) Manual Ledgers
d) Physical Mail
Answers: a) Web Servers, b) Database Systems

30. Identify TWO services provided by the e-Hospital system.
a) Online appointment booking.
b) Access to patient records.
c) Online grocery delivery.
d) Flight ticket booking.
Answers: a) Online appointment booking, b) Access to patient records

31. Which TWO are characteristics of a portal?
a) It provides access to diverse information from a single point.
b) It is typically a single, static web page.
c) It often requires user authentication.
d) It has no links to other resources.
Answers: a) It provides access to diverse information from a single point, c) It often requires user authentication

32. Select TWO correct statements about the IT Act, 2000.
a) It provides legal recognition to electronic records.
b) It does not cover digital signatures.
c) It aims to facilitate e-governance.
d) It prohibits all forms of electronic commerce.
Answers: a) It provides legal recognition to electronic records, c) It aims to facilitate e-governance

33. Which TWO are risks for consumers in E-Commerce?
a) Receiving damaged or incorrect products.
b) Having their personal data misused.
c) The convenience of 24/7 shopping.
d) The ability to compare prices easily.
Answers: a) Receiving damaged or incorrect products, b) Having their personal data misused

34. Identify TWO ways E-Governance promotes transparency.
a) By making government data and processes available online.
b) By reducing human intervention in service delivery.
c) By conducting all meetings in secret.
d) By using manual file systems.
Answers: a) By making government data and processes available online, b) By reducing human intervention in service delivery

35. Which TWO are features of a good E-Commerce website design?
a) Easy and intuitive navigation.
b) High-quality product images.
c) Cluttered and busy layout.
d) Slow loading pages.
Answers: a) Easy and intuitive navigation, b) High-quality product images

36. Select TWO examples of E-Governance projects in India.
a) Passport Seva Project
b) MCA21 (Ministry of Corporate Affairs)
c) Flipkart's Big Billion Day
d) Amazon Prime
Answers: a) Passport Seva Project, b) MCA21 (Ministry of Corporate Affairs)

37. Which TWO are functions of a 'Search' feature on an E-Commerce site?
a) To allow users to find products quickly.
b) To process the payment for the order.
c) To filter products based on criteria.
d) To manage the website's server.
Answers: a) To allow users to find products quickly, c) To filter products based on criteria

38. Identify TWO types of data that require protection in E-Commerce.
a) Customer's personal information (Name, Address).
b) Publicly available product descriptions.
c) Customer's payment details.
d) The company's public marketing material.
Answers: a) Customer's personal information (Name, Address), c) Customer's payment details

39. Which TWO are goals of the 'Digital Locker' initiative?
a) To eliminate the use of physical documents.
b) To provide secure access to government documents online.
c) To store physical cash securely.
d) To replace all bank lockers.
Answers: a) To eliminate the use of physical documents, b) To provide secure access to government documents online

40. Select TWO correct statements about 'Cookies'.
a) They are programs that can virus your computer.
b) They are used to track user browsing behaviour.
c) They can store login session information.
d) They are the primary cause of phishing attacks.
Answers: b) They are used to track user browsing behaviour, c) They can store login session information

41. Which TWO are advantages of UPI payments?
a) Instant money transfer 24/7.
b) Requires sharing bank account details for every transaction.
c) Works using a virtual payment address (VPA).
d) Can only be used for large-value transactions.
Answers: a) Instant money transfer 24/7, c) Works using a virtual payment address (VPA)

42. Identify TWO stages in the E-Governance evolution model.
a) Presence
b) Interaction
c) Isolation
d) Manual Processing
Answers: a) Presence, b) Interaction

43. Which TWO are essential for building trust in an E-Commerce website?
a) Customer reviews and ratings.
b) Clear contact information and address.
c) Hidden return policies.
d) No security badges or certificates.
Answers: a) Customer reviews and ratings, b) Clear contact information and address

44. Select TWO services that are part of the E-District project.
a) Issuance of birth and death certificates.
b) Online stock trading.
c) Applying for a caste certificate.
d) Booking movie tickets.
Answers: a) Issuance of birth and death certificates, c) Applying for a caste certificate

45. Which TWO are related to 'Supply Chain Management' in E-Commerce?
a) Inventory Management
b) Order Fulfillment
c) Website UI/UX Design
d) Social Media Marketing
Answers: a) Inventory Management, b) Order Fulfillment

46. Identify TWO ways to promote an E-Commerce website.
a) Search Engine Optimization (SEO)
b) Social Media Marketing
c) Keeping the website a secret
d) Using low-quality product images
Answers: a) Search Engine Optimization (SEO), b) Social Media Marketing

47. Which TWO are features of the 'e-Office' system?
a) Digital file tracking.
b) Paperless communication.
c) Manual filing of documents.
d) In-person submission of all files.
Answers: a) Digital file tracking, b) Paperless communication

48. Select TWO challenges specific to implementing E-Governance.
a) Resistance to change within government departments.
b) Lack of digital literacy among citizens.
c) The global reach of the internet.
d) The low cost of digital storage.
Answers: a) Resistance to change within government departments, b) Lack of digital literacy among citizens

49. Which TWO are types of online marketing strategies?
a) Email Marketing
b) Search Engine Marketing (SEM)
c) Word-of-mouth in a physical market.
d) Printing flyers.
Answers: a) Email Marketing, b) Search Engine Marketing (SEM)

50. Identify TWO benefits of using a 'Digital Signature'.
a) It provides authenticity and integrity to an electronic document.
b) It is visually the same as a handwritten signature.
c) It cannot be forged easily.
d) It requires physical presence for verification.
Answers: a) It provides authenticity and integrity to an electronic document, c) It cannot be forged easily