What does the 'E' in E-commerce stand for?
a) Economic
b) Electronic
c) Effective
d) Essential
Answer: b) Electronic

Which of the following is an example of B2C e-commerce?
a) Amazon.com
b) IndiaMART.com
c) eBay.com
d) IRCTC.gov.in
Answer: a) Amazon.com

The main objective of e-governance is to:
a) Replace all government employees with computers.
b) Make government processes more efficient and citizen-friendly.
c) Increase the cost of government services.
d) Centralize all power with the central government.
Answer: b) Make government processes more efficient and citizen-friendly.

Which e-commerce model involves the sale of goods between two individuals?
a) B2B
b) B2C
c) C2C
d) G2C
Answer: c) C2C

Which of the following is NOT a type of electronic payment system?
a) Credit Card
b) Digital Wallet
c) Cash on Delivery (COD)
d) Net Banking
Answer: c) Cash on Delivery (COD)

The G2C model of e-governance includes:
a) Online filing of taxes.
b) A business selling to another business.
c) Inter-departmental communication.
d) An employee checking their salary slip.
Answer: a) Online filing of taxes.

What is the primary security technology used to create a secure connection between a web browser and a server?
a) HTML
b) CSS
c) SSL/TLS
d) JavaScript
Answer: c) SSL/TLS

Which Indian government initiative aims to provide a unique digital identity to every resident?
a) Digital India
b) Aadhaar
c) UPI
d) e-Kranti
Answer: b) Aadhaar

A company that sells its products directly to consumers online, cutting out the retailer, is an example of:
a) B2B
b) C2C
c) Disintermediation
d) Reintermediation
Answer: c) Disintermediation

Which of these is a major challenge faced by e-commerce?
a) Product Tangibility
b) Global Reach
c) 24/7 Availability
d) Low Operating Costs
Answer: a) Product Tangibility

What does M-Governance primarily rely on?
a) Desktop Computers
b) Mainframe Systems
c) Mobile Technology
d) Television Networks
Answer: c) Mobile Technology

The 'C' in the C2G model stands for:
a) Company
b) Customer
c) Citizen
d) Commerce
Answer: c) Citizen

Which act provides legal recognition to electronic records and digital signatures in India?
a) IT Act, 2000
b) Companies Act, 2013
c) Consumer Protection Act, 2019
d) Indian Penal Code, 1860
Answer: a) IT Act, 2000

What is the purpose of a 'Shopping Cart' in e-commerce?
a) To deliver the products to the customer's home.
b) To store items a user wishes to purchase.
c) To process payments securely.
d) To display customer reviews.
Answer: b) To store items a user wishes to purchase.

Which pillar of Digital India focuses on providing high-speed internet to villages?
a) Broadband Highways
b) Universal Access to Phones
c) Public Internet Access Programme
d) E-Kranti
Answer: a) Broadband Highways

What is 'Phishing'?
a) A type of online fishing game.
b) A fraudulent attempt to obtain sensitive information.
c) A fast data transfer protocol.
d) A method of website optimization.
Answer: b) A fraudulent attempt to obtain sensitive information.

Which of the following is a G2B service?
a) Online Passport Application
b) E-filing of Corporate Taxes
c) Online Train Ticket Booking
d) E-Panchayat
Answer: b) E-filing of Corporate Taxes

The term 'E-Governance' is a combination of:
a) Electronic and Government
b) Effective and Governance
c) Easy and Government
d) Efficient and Governance
Answer: a) Electronic and Government

Which of these is an advantage of e-commerce for businesses?
a) Lower operational costs
b) Need for physical storefronts
c) Limited customer base
d) Higher overhead costs
Answer: a) Lower operational costs

UPI, a popular payment system in India, is an initiative of:
a) Reserve Bank of India (RBI)
b) National Payments Corporation of India (NPCI)
c) Securities and Exchange Board of India (SEBI)
d) State Bank of India (SBI)
Answer: b) National Payments Corporation of India (NPCI)

What does a 'Firewall' do?
a) Prevents fire accidents in a server room.
b) Protects a network from unauthorized access.
c) Increases the speed of the internet.
d) Filters spam emails.
Answer: b) Protects a network from unauthorized access.

Which e-commerce model is characterized by businesses selling services or products to other businesses?
a) B2C
b) C2C
c) B2B
d) G2C
Answer: c) B2B

The inability of a section of the population to access digital services is known as:
a) Digital Divide
b) Economic Divide
c) Social Divide
d) Infrastructure Divide
Answer: a) Digital Divide

Which of these is a key feature of a good e-commerce website?
a) Complex Navigation
b) Slow Loading Speed
c) User-Friendly Interface
d) Lack of Search Functionality
Answer: c) User-Friendly Interface

The primary goal of the 'e-Kranti' pillar under Digital India is:
a) To manufacture electronic goods.
b) To provide Wi-Fi in all parks.
c) Electronic delivery of services.
d) To replace all paper currency.
Answer: c) Electronic delivery of services.

Which of the following is an example of a C2C transaction?
a) Buying a book from Flipkart.
b) Purchasing software from Microsoft's website.
c) Selling an old mobile phone on OLX.
d) A company ordering raw materials from a supplier.
Answer: c) Selling an old mobile phone on OLX.

What is the full form of 'URL'?
a) Uniform Resource Locator
b) Universal Resource Locator
c) Unified Resource Link
d) Uniform Reference Link
Answer: a) Uniform Resource Locator

In the context of e-commerce, 'CRM' stands for:
a) Customer Relationship Management
b) Company Resource Management
c) Consumer Return Management
d) Centralized Revenue Model
Answer: a) Customer Relationship Management

Which G2G initiative helps in faster and secure communication between government departments?
a) e-Office
b) e-Biz
c) e-Courts
d) e-Hospital
Answer: a) e-Office

What is 'Net Neutrality'?
a) The principle that all internet traffic should be treated equally.
b) A type of network security.
c) The neutrality of a country in internet policies.
d) A high-speed internet connection.
Answer: a) The principle that all internet traffic should be treated equally.

Which of these is a risk associated with online shopping?
a) Getting a better price.
b) Convenience of shopping from home.
c) Credit card fraud.
d) Wide variety of choices.
Answer: c) Credit card fraud.

The 'One Nation One Ration Card' scheme is an example of:
a) M-Governance
b) E-Governance
c) Both a and b
d) Neither a nor b
Answer: c) Both a and b

Which technology is used by Aadhaar for authentication?
a) Retina Scan
b) Fingerprint and Iris Scan
c) Voice Recognition
d) Facial Recognition (primarily)
Answer: b) Fingerprint and Iris Scan

What is the main purpose of 'SSL Certificate' on a website?
a) To make the website load faster.
b) To improve the website's design.
c) To encrypt data and establish trust.
d) To track user behaviour.
Answer: c) To encrypt data and establish trust.

Which of the following is NOT a stage in the e-governance evolution model?
a) Presence
b) Transaction
c) Isolation
d) Transformation
Answer: c) Isolation

A website that allows you to compare prices from different e-commerce sites is called a:
a) Search Engine
b) Auction Site
c) Price Comparison Website
d) Social Media Site
Answer: c) Price Comparison Website

The G2E model helps in:
a) Improving citizen engagement.
b) Streamlining internal government processes for employees.
c) Promoting business exports.
d) Managing inter-state relations.
Answer: b) Streamlining internal government processes for employees.

'Cash on Delivery (COD)' is a solution to address which e-commerce challenge?
a) Logistics
b) Lack of Trust in Online Payments
c) Product Return
d) Website Security
Answer: b) Lack of Trust in Online Payments

Which portal serves as a single-window access to various citizen-centric services in India?
a) MyGov.in
b) DigitalIndia.gov.in
c) India.gov.in
d) Incubation.in
Answer: c) India.gov.in

What does 'ERP' stand for in the context of business and e-commerce?
a) Enterprise Resource Planning
b) Electronic Revenue Projection
c) Efficient Resource Placement
d) External Resource Protocol
Answer: a) Enterprise Resource Planning

The process of customizing product recommendations for a user based on their past behaviour is known as:
a) Personalization
b) Segmentation
c) Globalization
d) Localization
Answer: a) Personalization

Which of these is a benefit of e-governance for citizens?
a) Increased Bureaucracy
b) Reduced Transparency
c) Time Saving
d) Longer Wait Times
Answer: c) Time Saving

What is the primary function of a 'Payment Gateway'?
a) To design the website.
b) To manage inventory.
c) To authorize and process online payments.
d) To deliver the product.
Answer: c) To authorize and process online payments.

Which of the following is a disadvantage of e-commerce?
a) Global Reach
b) Lower Costs
c) Security Threats
d) 24/7 Availability
Answer: c) Security Threats

The 'e-Taal' portal is related to:
a) Electronic Transaction Aggregation & Analysis
b) Online Learning
c) Digital Payments
d) Telemedicine
Answer: a) Electronic Transaction Aggregation & Analysis

In which e-commerce model does the website owner not own any inventory?
a) B2C
b) B2B
c) C2C
d) G2C
Answer: c) C2C

The 'Public Internet Access Programme' under Digital India is known as:
a) Common Service Centres (CSCs)
b) Post Offices
c) Libraries
d) Cyber Cafes
Answer: a) Common Service Centres (CSCs)

Which of these is a key component of the IT infrastructure required for e-governance?
a) Data Centres
b) Physical File Storage
c) Manual Processes
d) Paper-based Records
Answer: a) Data Centres

What is 'Drop Shipping' in e-commerce?
a) A shipping method where products are dropped from an airplane.
b) A retail method where the store doesn't keep goods in stock but transfers orders to a third party who ships directly.
c) A method for returning goods.
d) A type of fragile packaging.
Answer: b) A retail method where the store doesn't keep goods in stock but transfers orders to a third party who ships directly.

The 'e-Courts' project in India is an example of which e-governance model?
a) G2C
b) G2G
c) G2B
d) G2E
Answer: a) G2C